Family World Store Return Policy
Thank you for shopping at Family World Store. We strive to ensure that every customer has a satisfying shopping experience with us. If you are not entirely satisfied with your purchase, we’re here to help.
1. Returns
You have 3 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
2. Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
3. Exchanges
If you need to exchange an item for a different size or color, please contact us within [insert contact us email here] days of receiving your purchase. We will do our best to accommodate your request, subject to product availability.
4. Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
5. Damaged or Defective Items
In the unlikely event that your item arrives damaged or defective, please contact us immediately. We will arrange for a replacement or refund as soon as possible, at no additional cost to you.
6. Contact Us
If you have any questions about our return policy, please contact us at [insert contact us email or phone number]. Our customer service team is available to assist you with any inquiries or concerns you may have.
7. Amendments
Family World Store reserves the right to amend this return policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on this page.
8. Agreement
By making a purchase from Family World Store, you acknowledge that you have read, understood, and agreed to our return policy.